If you have a question that you do not see here, click a link below to ask us directly, or call us toll-free at 1-877-821-5556.
Can we talk on the phone with our family member while she’s in your program?
Yes, but not until she has successfully completed the Assessment Stage, which lasts 30-60 days. If your family member has signed a release that allows staff members to speak with you, you may call her advocate to find out how she's doing.